Church Social Media Strategies Need to Catch up to Culture - Word&Way

Church Social Media Strategies Need to Catch up to Culture

NASHVILLE (BP)– By the time churches have fully embraced Facebook, many of their members and those they are trying to reach may have left it behind.

That reportedly includes the 54 percent who adjusted their privacy settings, 42 percent who took a break from checking it for several weeks or more, and 26 percent who deleted the app from their phone.

Perhaps surprisingly, younger Facebook users are more likely to say they have done each of these. This is especially true for taking the app off their phone. Those aged 18 to 29 were nearly four times as likely as users 65 and older (44 percent to 12 percent).

Among teenagers, Facebook is lagging behind other social media platforms.

In a 2018 Pew Research survey of U.S. teens ages 13 to 17, half (51 percent) say they use Facebook, while larger numbers are on YouTube (85 percent), Instagram (72 percent), and Snapchat (69 percent).

That has fallen 20 percent in just three years. In 2014-2015, 71 percent of teenagers said they used Facebook, more than any other platform.

Only 10 percent say they use Facebook most often compared to other platforms. More say their preferred platform is Snapchat (35 percent), YouTube (32 percent), or Instagram (15 percent).

This decline has come as churches are increasingly using Facebook as part of their ministry strategy.

In 2010, LifeWay Research found only 47 percent of churches had a Facebook page. By 2017, that number had jumped to 84 percent. The same percentage of churches have a website as use Facebook.

Relatively few, however, used a church Twitter (16 percent) or Instagram (13 percent) account.

Church leaders say their churches are using social media to inform people of upcoming events (97 percent), interact with the congregation (87 percent), and interact with outsiders (86 percent).

The problem is that social media users are increasingly scattered across numerous platforms. In one family, mom may prefer Facebook, dad scans Twitter, the daughter is on Instagram, and the son watches YouTube.

Multiply that across an entire congregation and churches face a daunting task of trying to leverage social media to reach both insiders and outsiders.

Here are three potential ways to do both.

Diversify platforms

LifeWay Research found only 23 percent of churches say they proactively look for new technology that may help them. But if a church wants to reach people on social media, it’s going to have to go beyond Facebook and a church website.

It might be a baby step at a time, but add another social media platform every few months to see the reaction from members and the extent of the reach beyond your church.

A user doesn’t have to be an expert. And they don’t have to post on every platform every day. They should just look for ways to go beyond what they’ve been doing.

Leverage people

According to the research, older pastors and pastors at small churches are often the least likely to try new technologies. The answer, however, may be in their pews.

Even if pastors aren’t caught up on the latest technology, chances are someone in the congregation will be.

This can be a perfect way to involve young people in your church’s ministry. They know social media and can help a church reach others.

Church leaders can also encourage members to share things about the congregation on their own social media accounts. A church may not have a presence on several social media platforms, but people in the congregation do and they can promote the church there.

Capture phone numbers

If a church leader doesn’t know what type of social media people in the congregation use, they can assume members have a cell phone.

In the most recent survey, Pew Research found 95 percent of Americans own a cell phone of some kind and 77 percent own a smartphone.

Despite those overwhelming numbers, according to LifeWay Research, only 40 percent of churches use a text message service for group texts.

If a church leader wants to communicate with the congregation regularly and quickly, having cell phone numbers is imperative.

Church leaders don’t want to bombard them with daily updates, but occasional messages informing members of upcoming service opportunities or encouraging previous guests to attend a special event could be extremely effective.